![]() ![]() Actively seeks out opportunities to champion and celebrate inclusion and diversityĪt Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward.Makes space to listen, learn, and amplify diverse perspectives and experience.Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.iOS, Smartphone, Tablet, PC or Mac experience.Able to research and grasp technical information across multiple tools while respecting customer privacy.Effective time management, including ability to multitask, organize and prioritize.Thrive on a team where expertise is shared and feedback is welcome.Able to self-manage and work independently in a fast-paced, constantly changing environment.Potential to effectively tailor communication and style to differing audiences.Able to navigate difficult conversations and display resilience after challenging situations.Model high standards and demonstrate quality, honesty and accountability.Approach opportunities flexibly and with good judgment.Passion for customer service and ownership of the customer experience, including comprehensive issue resolution.If this sounds like you, you could be the next Apple Support College Advisor. You’re not only here to help fix technical issues but also provide an incredible customer experience. ![]() You have the potential to thoughtfully engage, explaining step-by-step solutions with patience and an approach tailored to each individual customer. You can multitask across systems and applications, analyze, isolate and resolve various technical issues. You have excellent verbal and written communication skills, as well as the ability to prioritize tasks and manage your time. You are curious about why things work the way they do and are interested in using methodical troubleshooting process flows to fix hardware and software components when things go wrong. You help friends and family troubleshoot issues and you exceed their expectations with your guidance, knowledge, and passion for technology. You are a problem solver who easily connects with others. By focusing on the smallest of details, we can make a huge impact with our customers! Building this environment starts with you! We believe each customer interaction is an opportunity to delight, engage, and inspire. At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer experience. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |